Entries by site_admin

If you can’t steal our clients, you’re fired!

Dan Hull over at What About Clients? has just made a post that EVERY business owner should consider to be mandatory reading.  And that includes owners of law firm businesses.  Admittedly his firm has about a dozen attorneys and so qualifies as a “mid-sized” firm in my book, but the approach they take to year-end […]

Because Kids Don’t Care How Much It Costs

As the Holiday season settles in around us and the new year approaches, everyone’s talking about all the great reasons they can think of to set goals for your law firm: Studies have proven that people with written goals are ten times more likely blah, blah, blah. Having goals gives you something to measure and […]

It’s EASY To Keep A Client. . . isn’t it?

Everyone’s heard about the value of getting a new client.  The lifetime value of each new client we generate with our Rainmaking activities is a subject I rant about loud & often.  So I’ll skip my usual refrain on the subject and share an observation that comes from a different perspective, one that requires me […]

ANOTHER way to lose a client

I don’t know what’s been going on lately.  Seems everywhere I go, I’m seeing more & more examples of stupid service.  Last week it was my regular restaurant that sent me across the street to the competition, even after I told them  exactly what it would take to keep me and  offered to pay for […]

How To Lose A Client

As regular readers of this blog and my e-zine know, I often pick-up my laptop and work from a little restaurant around the corner from my office.  I find that getting out of familiar surroundings where I have absolutely no responsibility for anything enables me to relax and be creative.  Or maybe it’s the jolt […]

How do YOU define success?

Any idiot can tell you to go out and attend a different networking event every week, pass out business cards by the handful, and pour thousands of dollars into advertising.  And just by the law of big numbers, those kinds of activities will inveitably produce some business. But in the end, you either make money […]

How To Avoid Getting Stiffed On A Bill

If you can bring yourself to accept the fact that every time a client stiffs you on a bill, it’s YOUR fault not theirs, you will be a much wealthier, healthier and happier lawyer as a result! One of my favorite long-term Rainmaking clients is one of my role models and taught me this unique […]